{"id":169,"date":"2026-06-18T20:35:39","date_gmt":"2026-06-18T20:35:39","guid":{"rendered":"https:\/\/www.rola-staging.co.za\/rola-honda\/?page_id=169"},"modified":"2026-07-19T16:01:54","modified_gmt":"2026-07-19T14:01:54","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.rola-staging.co.za\/rola-honda\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"169\" class=\"elementor elementor-169\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90d5709 e-flex e-con-boxed e-con e-parent\" data-id=\"90d5709\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5baed74 e-flex e-con-boxed e-con e-parent\" data-id=\"5baed74\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80a798b elementor-widget elementor-widget-html\" data-id=\"80a798b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"privacy-policy\">\n\n\t<p><strong>Effective date:<\/strong> 18 June 2026<\/p>\n\t<p><strong>Last updated:<\/strong> 18 June 2026<\/p>\n\n\t<p>\n\t\tRola BYD Vredenburg respects your privacy and is committed to processing your\n\t\tpersonal information lawfully, reasonably and transparently.\n\t<\/p>\n\n\t<p>\n\t\tThis Privacy Policy explains how we collect, use, store, share and protect your\n\t\tpersonal information when you visit this website, contact our dealership, submit\n\t\tan enquiry, request a test drive, apply for vehicle finance or otherwise interact\n\t\twith us.\n\t<\/p>\n\n\t<p>\n\t\tThis Privacy Policy also serves as a notification in terms of section 18 of the\n\t\tProtection of Personal Information Act 4 of 2013 (\u201cPOPIA\u201d).\n\t<\/p>\n\n\t<nav class=\"privacy-policy__contents\" aria-label=\"Privacy Policy contents\">\n\t\t<h2>Contents<\/h2>\n\t\t<ol>\n\t\t\t<li><a href=\"#privacy-who-we-are\">Who we are<\/a><\/li>\n\t\t\t<li><a href=\"#privacy-application\">Application of this Policy<\/a><\/li>\n\t\t\t<li><a href=\"#privacy-information\">Personal information we collect<\/a><\/li>\n\t\t\t<li><a href=\"#privacy-sources\">How we collect personal information<\/a><\/li>\n\t\t\t<li><a href=\"#privacy-purposes\">How we use personal information<\/a><\/li>\n\t\t\t<li><a href=\"#privacy-grounds\">Grounds for processing<\/a><\/li>\n\t\t\t<li><a href=\"#privacy-mandatory\">Mandatory and voluntary information<\/a><\/li>\n\t\t\t<li><a href=\"#privacy-marketing\">Direct marketing<\/a><\/li>\n\t\t\t<li><a href=\"#privacy-cookies\">Cookies and website technologies<\/a><\/li>\n\t\t\t<li><a href=\"#privacy-sharing\">Sharing of personal information<\/a><\/li>\n\t\t\t<li><a href=\"#privacy-transfers\">International transfers<\/a><\/li>\n\t\t\t<li><a href=\"#privacy-retention\">Retention of personal information<\/a><\/li>\n\t\t\t<li><a href=\"#privacy-security\">Security safeguards<\/a><\/li>\n\t\t\t<li><a href=\"#privacy-children\">Children and special personal information<\/a><\/li>\n\t\t\t<li><a href=\"#privacy-rights\">Your rights<\/a><\/li>\n\t\t\t<li><a href=\"#privacy-complaints\">Questions and complaints<\/a><\/li>\n\t\t\t<li><a href=\"#privacy-updates\">Updates to this Policy<\/a><\/li>\n\t\t<\/ol>\n\t<\/nav>\n\n\t<section id=\"privacy-who-we-are\">\n\t\t<h2>1. Who We Are<\/h2>\n\n\t\t<p>\n\t\t\tThis website represents <strong>Rola BYD Vredenburg<\/strong>, a dealership\n\t\t\twithin the Rola Motor Group.\n\t\t<\/p>\n\n\t\t<p>\n\t\t\tRola Motor Group is a division of Rola Holdings (Pty) Ltd. Depending on the\n\t\t\tnature of your interaction with us, Rola Holdings (Pty) Ltd and\/or the\n\t\t\tapplicable Rola operating company responsible for Rola BYD Vredenburg may act\n\t\t\tas the \u201cresponsible party\u201d for purposes of POPIA.\n\t\t<\/p>\n\n\t\t<p>Our dealership contact details are:<\/p>\n\n\t\t<address>\n\t\t\t<strong>Rola BYD Vredenburg<\/strong><br>\n\t\t\t18 Saldanha Road<br>\n\t\t\tVredenburg<br>\n\t\t\t7380<br><br>\n\n\t\t\tTelephone:\n\t\t\t<a href=\"tel:+27221001300\">022 100 1300<\/a><br>\n\n\t\t\tEmail:\n\t\t\t<a href=\"mailto:rola@rolagrp.co.za\">rola@rolagrp.co.za<\/a>\n\t\t<\/address>\n\n\t\t<p>\n\t\t\tPrivacy-related requests may be sent to\n\t\t\t<a href=\"mailto:rola@rolagrp.co.za?subject=Attention:%20Information%20Officer\">\n\t\t\t\trola@rolagrp.co.za\n\t\t\t<\/a>\n\t\t\tfor the attention of the Information Officer.\n\t\t<\/p>\n\t<\/section>\n\n\t<section id=\"privacy-application\">\n\t\t<h2>2. Application of This Policy<\/h2>\n\n\t\t<p>This Policy applies to personal information processed by us through:<\/p>\n\n\t\t<ul>\n\t\t\t<li>this website;<\/li>\n\t\t\t<li>website enquiry, contact and test-drive forms;<\/li>\n\t\t\t<li>telephone, email, WhatsApp and social-media communications;<\/li>\n\t\t\t<li>in-person visits to our dealership;<\/li>\n\t\t\t<li>vehicle sales, test drives, trade-ins and customer-service interactions;<\/li>\n\t\t\t<li>vehicle finance and insurance enquiries;<\/li>\n\t\t\t<li>competitions, promotions, surveys and marketing campaigns; and<\/li>\n\t\t\t<li>other lawful dealership activities.<\/li>\n\t\t<\/ul>\n\n\t\t<p>\n\t\t\tIn this Policy, \u201cprocess\u201d or \u201cprocessing\u201d includes collecting, receiving,\n\t\t\trecording, organising, storing, updating, retrieving, using, sharing,\n\t\t\tcombining, restricting, deleting or destroying personal information.\n\t\t<\/p>\n\n\t\t<p>\n\t\t\tBYD Auto South Africa (Pty) Ltd, financial institutions, insurers and other\n\t\t\tthird parties may process your information independently for their own\n\t\t\tpurposes. Their own privacy policies will apply where they determine how and\n\t\t\twhy your information is processed.\n\t\t<\/p>\n\t<\/section>\n\n\t<section id=\"privacy-information\">\n\t\t<h2>3. Personal Information We Collect<\/h2>\n\n\t\t<p>\n\t\t\tThe type of personal information we collect depends on how you interact with\n\t\t\tus. It may include the following:\n\t\t<\/p>\n\n\t\t<h3>3.1 Identification and contact information<\/h3>\n\n\t\t<ul>\n\t\t\t<li>your full name and title;<\/li>\n\t\t\t<li>identity or passport number, where lawfully required;<\/li>\n\t\t\t<li>date of birth, where relevant;<\/li>\n\t\t\t<li>telephone and mobile numbers;<\/li>\n\t\t\t<li>email address;<\/li>\n\t\t\t<li>residential, postal or business address; and<\/li>\n\t\t\t<li>your preferred communication method.<\/li>\n\t\t<\/ul>\n\n\t\t<h3>3.2 Vehicle and enquiry information<\/h3>\n\n\t\t<ul>\n\t\t\t<li>the vehicle or BYD model in which you are interested;<\/li>\n\t\t\t<li>test-drive requests and appointment details;<\/li>\n\t\t\t<li>vehicle configuration or specification preferences;<\/li>\n\t\t\t<li>trade-in vehicle details;<\/li>\n\t\t\t<li>vehicle ownership, registration, servicing or warranty information;<\/li>\n\t\t\t<li>purchase history and dealership interactions; and<\/li>\n\t\t\t<li>questions, comments, requests and correspondence submitted to us.<\/li>\n\t\t<\/ul>\n\n\t\t<h3>3.3 Finance and transaction information<\/h3>\n\n\t\t<p>\n\t\t\tWhere you ask us to assist with a finance or insurance application, we or an\n\t\t\tauthorised finance and insurance provider may collect information such as:\n\t\t<\/p>\n\n\t\t<ul>\n\t\t\t<li>employment and income information;<\/li>\n\t\t\t<li>banking and financial information;<\/li>\n\t\t\t<li>credit-related information;<\/li>\n\t\t\t<li>supporting documents required by a credit provider;<\/li>\n\t\t\t<li>payment and transaction records; and<\/li>\n\t\t\t<li>information required to comply with financial-services legislation.<\/li>\n\t\t<\/ul>\n\n\t\t<p>\n\t\t\tFinance applications are subject to the requirements, approval criteria and\n\t\t\tprivacy practices of the relevant financial institution or credit provider.\n\t\t<\/p>\n\n\t\t<h3>3.4 Website and technical information<\/h3>\n\n\t\t<ul>\n\t\t\t<li>your Internet Protocol address;<\/li>\n\t\t\t<li>browser, operating system and device information;<\/li>\n\t\t\t<li>approximate location derived from your IP address;<\/li>\n\t\t\t<li>pages viewed, links selected and time spent on the website;<\/li>\n\t\t\t<li>website referral information;<\/li>\n\t\t\t<li>cookie identifiers and consent preferences; and<\/li>\n\t\t\t<li>website security, access and diagnostic logs.<\/li>\n\t\t<\/ul>\n\n\t\t<h3>3.5 Marketing and communication information<\/h3>\n\n\t\t<ul>\n\t\t\t<li>your marketing preferences;<\/li>\n\t\t\t<li>records of consent;<\/li>\n\t\t\t<li>records of opt-out or unsubscribe requests;<\/li>\n\t\t\t<li>responses to promotions, events or surveys; and<\/li>\n\t\t\t<li>communications between you and our dealership.<\/li>\n\t\t<\/ul>\n\t<\/section>\n\n\t<section id=\"privacy-sources\">\n\t\t<h2>4. How We Collect Personal Information<\/h2>\n\n\t\t<p>We may collect personal information:<\/p>\n\n\t\t<ul>\n\t\t\t<li>directly from you when you complete a form or contact us;<\/li>\n\t\t\t<li>when you visit or interact with our dealership;<\/li>\n\t\t\t<li>automatically when you use this website;<\/li>\n\t\t\t<li>from BYD Auto South Africa and other authorised BYD platforms;<\/li>\n\t\t\t<li>from other Rola Motor Group dealerships or companies;<\/li>\n\t\t\t<li>from finance providers, insurers and credit providers;<\/li>\n\t\t\t<li>from service providers acting on our behalf;<\/li>\n\t\t\t<li>from social-media platforms where you interact with our pages;<\/li>\n\t\t\t<li>from public records or publicly available sources; and<\/li>\n\t\t\t<li>from another person where you have authorised that person to provide it.<\/li>\n\t\t<\/ul>\n\n\t\t<p>\n\t\t\tWhere we collect information from a third party, we will do so only where\n\t\t\tpermitted by law.\n\t\t<\/p>\n\t<\/section>\n\n\t<section id=\"privacy-purposes\">\n\t\t<h2>5. How We Use Personal Information<\/h2>\n\n\t\t<p>We may process your personal information to:<\/p>\n\n\t\t<ul>\n\t\t\t<li>respond to your questions, requests and vehicle enquiries;<\/li>\n\t\t\t<li>contact you about a vehicle in which you have expressed interest;<\/li>\n\t\t\t<li>arrange and manage test drives and dealership appointments;<\/li>\n\t\t\t<li>prepare quotations and vehicle offers;<\/li>\n\t\t\t<li>assist with vehicle purchases, trade-ins and deliveries;<\/li>\n\t\t\t<li>facilitate finance and insurance applications at your request;<\/li>\n\t\t\t<li>verify your identity and the accuracy of information provided;<\/li>\n\t\t\t<li>perform contracts or take steps before entering into a contract;<\/li>\n\t\t\t<li>provide after-sales support and customer service;<\/li>\n\t\t\t<li>administer warranties, recalls, maintenance and service-related matters;<\/li>\n\t\t\t<li>maintain customer and transaction records;<\/li>\n\t\t\t<li>manage complaints and resolve disputes;<\/li>\n\t\t\t<li>send marketing communications where permitted;<\/li>\n\t\t\t<li>conduct customer-satisfaction surveys;<\/li>\n\t\t\t<li>operate, secure, analyse and improve this website;<\/li>\n\t\t\t<li>detect and prevent fraud, misuse and security threats;<\/li>\n\t\t\t<li>comply with legal, regulatory, tax and reporting obligations;<\/li>\n\t\t\t<li>establish, exercise or defend legal claims; and<\/li>\n\t\t\t<li>protect our rights, property, employees, customers and systems.<\/li>\n\t\t<\/ul>\n\n\t\t<p>\n\t\t\tWe will not process your personal information for a purpose that is\n\t\t\tincompatible with the purpose for which it was collected unless the further\n\t\t\tprocessing is permitted by POPIA or another applicable law.\n\t\t<\/p>\n\t<\/section>\n\n\t<section id=\"privacy-grounds\">\n\t\t<h2>6. Grounds for Processing<\/h2>\n\n\t\t<p>We process personal information only where one or more of the following applies:<\/p>\n\n\t\t<ul>\n\t\t\t<li>you have given us valid consent;<\/li>\n\t\t\t<li>processing is necessary to enter into or perform a contract with you;<\/li>\n\t\t\t<li>processing complies with an obligation imposed by law;<\/li>\n\t\t\t<li>processing protects your legitimate interests;<\/li>\n\t\t\t<li>processing is necessary for the proper performance of a public-law duty; or<\/li>\n\t\t\t<li>\n\t\t\t\tprocessing is necessary to pursue our legitimate interests or those of a\n\t\t\t\tthird party, provided that your rights and interests are appropriately\n\t\t\t\tprotected.\n\t\t\t<\/li>\n\t\t<\/ul>\n\n\t\t<p>\n\t\t\tWhere we rely on consent, you may withdraw that consent at any time. Withdrawal\n\t\t\twill not affect processing that took place lawfully before your consent was\n\t\t\twithdrawn.\n\t\t<\/p>\n\t<\/section>\n\n\t<section id=\"privacy-mandatory\">\n\t\t<h2>7. Mandatory and Voluntary Information<\/h2>\n\n\t\t<p>\n\t\t\tUnless stated otherwise, providing personal information to us is voluntary.\n\t\t\tHowever, certain information may be required for us to:\n\t\t<\/p>\n\n\t\t<ul>\n\t\t\t<li>respond to an enquiry;<\/li>\n\t\t\t<li>arrange a test drive;<\/li>\n\t\t\t<li>prepare a quotation;<\/li>\n\t\t\t<li>process a vehicle transaction;<\/li>\n\t\t\t<li>submit a finance or insurance application;<\/li>\n\t\t\t<li>verify your identity; or<\/li>\n\t\t\t<li>comply with a legal obligation.<\/li>\n\t\t<\/ul>\n\n\t\t<p>\n\t\t\tIf you do not provide required information, we may be unable to provide the\n\t\t\trelevant product, service or assistance.\n\t\t<\/p>\n\n\t\t<p>\n\t\t\tConsent to receive direct marketing is optional and is not a condition of\n\t\t\tsubmitting a general dealership enquiry.\n\t\t<\/p>\n\t<\/section>\n\n\t<section id=\"privacy-marketing\">\n\t\t<h2>8. Direct Marketing<\/h2>\n\n\t\t<p>\n\t\t\tWhere permitted by POPIA, we may contact you regarding BYD vehicles,\n\t\t\tdealership news, events, promotions, services and related offers.\n\t\t<\/p>\n\n\t\t<p>\n\t\t\tWe may communicate with you by email, SMS, telephone, WhatsApp or another\n\t\t\tcommunication channel that you have selected.\n\t\t<\/p>\n\n\t\t<p>\n\t\t\tWhere prior consent is required for electronic direct marketing, we will ask\n\t\t\tfor that consent before sending marketing communications.\n\t\t<\/p>\n\n\t\t<p>\n\t\t\tYou may object to direct marketing or withdraw your consent at any time by:\n\t\t<\/p>\n\n\t\t<ul>\n\t\t\t<li>using the unsubscribe facility included in a message;<\/li>\n\t\t\t<li>replying \u201cSTOP\u201d where that facility is provided;<\/li>\n\t\t\t<li>contacting the dealership on 022 100 1300; or<\/li>\n\t\t\t<li>\n\t\t\t\temailing\n\t\t\t\t<a href=\"mailto:rola@rolagrp.co.za?subject=Marketing%20Opt-Out\">\n\t\t\t\t\trola@rolagrp.co.za\n\t\t\t\t<\/a>.\n\t\t\t<\/li>\n\t\t<\/ul>\n\n\t\t<p>\n\t\t\tOpting out of marketing will not prevent us from sending necessary\n\t\t\ttransactional, safety, service, warranty or administrative communications.\n\t\t<\/p>\n\n\t\t<p>\n\t\t\tWe may retain limited contact information on a suppression list to ensure that\n\t\t\tyour marketing preference continues to be respected.\n\t\t<\/p>\n\t<\/section>\n\n\t<section id=\"privacy-cookies\">\n\t\t<h2>9. Cookies and Website Technologies<\/h2>\n\n\t\t<p>\n\t\t\tThis website may use cookies and similar technologies to operate correctly,\n\t\t\tremember preferences, measure website performance, improve functionality and,\n\t\t\twhere consent has been provided, support advertising or remarketing.\n\t\t<\/p>\n\n\t\t<p>Cookies used on the website may include:<\/p>\n\n\t\t<ul>\n\t\t\t<li>\n\t\t\t\t<strong>Strictly necessary cookies:<\/strong> required for security,\n\t\t\t\tconsent management and essential website functions.\n\t\t\t<\/li>\n\t\t\t<li>\n\t\t\t\t<strong>Preference cookies:<\/strong> used to remember choices and improve\n\t\t\t\tyour website experience.\n\t\t\t<\/li>\n\t\t\t<li>\n\t\t\t\t<strong>Analytics cookies:<\/strong> used to understand how visitors use the\n\t\t\t\twebsite and to improve its performance.\n\t\t\t<\/li>\n\t\t\t<li>\n\t\t\t\t<strong>Marketing cookies:<\/strong> used, with appropriate consent, to\n\t\t\t\tmeasure campaigns and provide more relevant advertising.\n\t\t\t<\/li>\n\t\t<\/ul>\n\n\t\t<p>\n\t\t\tWhere required, non-essential cookies will be activated only after you have\n\t\t\tprovided consent through the website\u2019s cookie-management tool.\n\t\t<\/p>\n\n\t\t<p>\n\t\t\tYou may update your preferences through the cookie settings available on the\n\t\t\twebsite. You can also configure your browser to block or delete cookies,\n\t\t\talthough doing so may affect certain website features.\n\t\t<\/p>\n\n\t\t<p>\n\t\t\tThird-party features such as embedded maps, videos, analytics tools, social\n\t\t\tmedia links and advertising technologies may process information according to\n\t\t\tthe privacy policies of their respective providers.\n\t\t<\/p>\n\t<\/section>\n\n\t<section id=\"privacy-sharing\">\n\t\t<h2>10. Sharing of Personal Information<\/h2>\n\n\t\t<p>\n\t\t\tWe may share personal information only where necessary and lawful, including\n\t\t\twith:\n\t\t<\/p>\n\n\t\t<ul>\n\t\t\t<li>Rola Holdings and companies or dealerships within Rola Motor Group;<\/li>\n\t\t\t<li>BYD Auto South Africa and authorised BYD service providers;<\/li>\n\t\t\t<li>\n\t\t\t\tbanks, credit providers, insurers and finance-and-insurance service\n\t\t\t\tproviders where you request such services;\n\t\t\t<\/li>\n\t\t\t<li>vehicle licensing, registration and roadworthy service providers;<\/li>\n\t\t\t<li>website hosting, email, CRM, cloud-storage and IT service providers;<\/li>\n\t\t\t<li>marketing, analytics and communications service providers;<\/li>\n\t\t\t<li>professional advisers, auditors, attorneys and accountants;<\/li>\n\t\t\t<li>regulators, law-enforcement bodies and government authorities;<\/li>\n\t\t\t<li>\n\t\t\t\ta purchaser, successor or adviser in connection with a lawful merger,\n\t\t\t\trestructuring or sale of a business; and\n\t\t\t<\/li>\n\t\t\t<li>other parties where you have instructed or authorised us to share it.<\/li>\n\t\t<\/ul>\n\n\t\t<p>\n\t\t\tService providers that process personal information on our behalf are required\n\t\t\tto process it only for authorised purposes, maintain confidentiality and\n\t\t\timplement appropriate security safeguards.\n\t\t<\/p>\n\n\t\t<p>\n\t\t\tWe do not sell or rent your personal information to third parties for their\n\t\t\tindependent marketing purposes.\n\t\t<\/p>\n\t<\/section>\n\n\t<section id=\"privacy-transfers\">\n\t\t<h2>11. International Transfers<\/h2>\n\n\t\t<p>\n\t\t\tSome members of the BYD group, cloud-service providers, technology providers\n\t\t\tor other recipients may be located outside South Africa.\n\t\t<\/p>\n\n\t\t<p>\n\t\t\tWhere personal information is transferred outside South Africa, we will take\n\t\t\treasonable steps to ensure that the transfer complies with section 72 of\n\t\t\tPOPIA. This may include ensuring that:\n\t\t<\/p>\n\n\t\t<ul>\n\t\t\t<li>the recipient is subject to an adequate data-protection law;<\/li>\n\t\t\t<li>\n\t\t\t\tthe recipient is bound by an agreement or corporate rules that provide\n\t\t\t\tappropriate protection;\n\t\t\t<\/li>\n\t\t\t<li>the transfer is necessary for a contract involving you;<\/li>\n\t\t\t<li>you have consented to the transfer; or<\/li>\n\t\t\t<li>another lawful basis under POPIA applies.<\/li>\n\t\t<\/ul>\n\t<\/section>\n\n\t<section id=\"privacy-retention\">\n\t\t<h2>12. Retention of Personal Information<\/h2>\n\n\t\t<p>\n\t\t\tWe retain personal information only for as long as it is reasonably necessary\n\t\t\tfor the purpose for which it was collected, unless a longer period is required\n\t\t\tor permitted by law.\n\t\t<\/p>\n\n\t\t<p>Retention periods may be determined by:<\/p>\n\n\t\t<ul>\n\t\t\t<li>the duration of our relationship with you;<\/li>\n\t\t\t<li>contractual, warranty or service requirements;<\/li>\n\t\t\t<li>vehicle, finance, tax and accounting record obligations;<\/li>\n\t\t\t<li>applicable prescription periods;<\/li>\n\t\t\t<li>fraud-prevention and security requirements;<\/li>\n\t\t\t<li>the need to resolve complaints or legal disputes; and<\/li>\n\t\t\t<li>your consent, where consent is the applicable basis.<\/li>\n\t\t<\/ul>\n\n\t\t<p>\n\t\t\tWhen personal information is no longer required, we will securely delete,\n\t\t\tdestroy or de-identify it, subject to applicable legal and operational\n\t\t\trequirements.\n\t\t<\/p>\n\n\t\t<p>\n\t\t\tDe-identified information that cannot reasonably be linked back to you may be\n\t\t\tretained for statistical, analytical or reporting purposes.\n\t\t<\/p>\n\t<\/section>\n\n\t<section id=\"privacy-security\">\n\t\t<h2>13. Security Safeguards<\/h2>\n\n\t\t<p>\n\t\t\tWe implement reasonable and appropriate technical and organisational measures\n\t\t\tto protect personal information against:\n\t\t<\/p>\n\n\t\t<ul>\n\t\t\t<li>loss, damage or accidental destruction;<\/li>\n\t\t\t<li>unauthorised access or acquisition;<\/li>\n\t\t\t<li>unlawful processing;<\/li>\n\t\t\t<li>alteration or disclosure; and<\/li>\n\t\t\t<li>misuse of personal information.<\/li>\n\t\t<\/ul>\n\n\t\t<p>\n\t\t\tThese safeguards may include access controls, authentication measures,\n\t\t\tencryption, secure website connections, backups, staff confidentiality\n\t\t\trequirements, security monitoring and contractual controls over service\n\t\t\tproviders.\n\t\t<\/p>\n\n\t\t<p>\n\t\t\tAlthough we take reasonable precautions, no internet transmission or electronic\n\t\t\tstorage system can be guaranteed to be completely secure.\n\t\t<\/p>\n\n\t\t<p>\n\t\t\tIf we have reasonable grounds to believe that your personal information has\n\t\t\tbeen accessed or acquired by an unauthorised person, we will investigate the\n\t\t\tincident and notify the Information Regulator and affected data subjects as\n\t\t\tsoon as reasonably possible where required by POPIA.\n\t\t<\/p>\n\t<\/section>\n\n\t<section id=\"privacy-children\">\n\t\t<h2>14. Children and Special Personal Information<\/h2>\n\n\t\t<p>\n\t\t\tThis website and our vehicle sales services are not directed at children under\n\t\t\tthe age of 18. We do not knowingly collect personal information from a child\n\t\t\twithout the consent of a competent person or another lawful justification.\n\t\t<\/p>\n\n\t\t<p>\n\t\t\tIf you believe that a child has provided personal information to us without\n\t\t\tappropriate authorisation, please contact us so that we can investigate and,\n\t\t\twhere appropriate, delete the information.\n\t\t<\/p>\n\n\t\t<p>\n\t\t\tWe do not intentionally collect special personal information unless it is\n\t\t\tnecessary for a specific lawful purpose, required by law or processed with\n\t\t\tappropriate consent and safeguards.\n\t\t<\/p>\n\t<\/section>\n\n\t<section id=\"privacy-rights\">\n\t\t<h2>15. Your Rights<\/h2>\n\n\t\t<p>Subject to POPIA and other applicable laws, you may have the right to:<\/p>\n\n\t\t<ul>\n\t\t\t<li>ask whether we hold personal information about you;<\/li>\n\t\t\t<li>request access to your personal information;<\/li>\n\t\t\t<li>\n\t\t\t\trequest information about the identity or categories of third parties that\n\t\t\t\thave had access to your information;\n\t\t\t<\/li>\n\t\t\t<li>\n\t\t\t\trequest the correction or updating of inaccurate, incomplete, misleading\n\t\t\t\tor outdated information;\n\t\t\t<\/li>\n\t\t\t<li>\n\t\t\t\trequest the deletion or destruction of information that we are no longer\n\t\t\t\tauthorised to retain;\n\t\t\t<\/li>\n\t\t\t<li>object to certain processing on reasonable grounds;<\/li>\n\t\t\t<li>object to direct marketing at any time;<\/li>\n\t\t\t<li>withdraw consent where processing is based on consent;<\/li>\n\t\t\t<li>\n\t\t\t\tnot be subject to certain decisions based solely on automated processing\n\t\t\t\twhere the decision has legal or substantial effects;\n\t\t\t<\/li>\n\t\t\t<li>lodge a complaint with us; and<\/li>\n\t\t\t<li>lodge a complaint with the Information Regulator.<\/li>\n\t\t<\/ul>\n\n\t\t<p>\n\t\t\tTo exercise any of these rights, contact our Information Officer at\n\t\t\t<a href=\"mailto:rola@rolagrp.co.za?subject=POPIA%20Request\">\n\t\t\t\trola@rolagrp.co.za\n\t\t\t<\/a>.\n\t\t<\/p>\n\n\t\t<p>\n\t\t\tPlease provide sufficient details to identify yourself, the information\n\t\t\tconcerned and the right you wish to exercise. We may request reasonable proof\n\t\t\tof identity before processing your request.\n\t\t<\/p>\n\n\t\t<p>\n\t\t\tWe will respond within a reasonable period and in accordance with POPIA and\n\t\t\tthe Promotion of Access to Information Act 2 of 2000 (\u201cPAIA\u201d).\n\t\t<\/p>\n\n\t\t<p>\n\t\t\tSome rights may be limited where we are required or permitted by law to retain\n\t\t\tor continue processing the information, or where granting the request would\n\t\t\tadversely affect the rights of another person.\n\t\t<\/p>\n\n\t\t<p>\n\t\t\tAccess to certain records may be subject to the procedures and fees prescribed\n\t\t\tunder PAIA.\n\t\t<\/p>\n\t<\/section>\n\n\t<section id=\"privacy-complaints\">\n\t\t<h2>16. Questions and Complaints<\/h2>\n\n\t\t<p>\n\t\t\tIf you have a question, concern or complaint about how we process your personal\n\t\t\tinformation, please contact us first so that we can investigate and attempt to\n\t\t\tresolve the matter.\n\t\t<\/p>\n\n\t\t<address>\n\t\t\t<strong>Rola BYD Vredenburg<\/strong><br>\n\t\t\tFor attention: The Information Officer<br>\n\t\t\t18 Saldanha Road<br>\n\t\t\tVredenburg<br>\n\t\t\t7380<br><br>\n\n\t\t\tTelephone:\n\t\t\t<a href=\"tel:+27221001300\">022 100 1300<\/a><br>\n\n\t\t\tEmail:\n\t\t\t<a href=\"mailto:rola@rolagrp.co.za?subject=Privacy%20Complaint\">\n\t\t\t\trola@rolagrp.co.za\n\t\t\t<\/a>\n\t\t<\/address>\n\n\t\t<h3>Information Regulator of South Africa<\/h3>\n\n\t\t<p>\n\t\t\tYou may also lodge a complaint with the Information Regulator if you believe\n\t\t\tthat your personal information has been processed in violation of POPIA.\n\t\t<\/p>\n\n\t\t<address>\n\t\t\t<strong>Information Regulator of South Africa<\/strong><br>\n\t\t\tWoodmead North Office Park<br>\n\t\t\t54 Maxwell Drive<br>\n\t\t\tWoodmead, Johannesburg<br>\n\t\t\t2191<br><br>\n\n\t\t\tTelephone:\n\t\t\t<a href=\"tel:+27100235200\">010 023 5200<\/a><br>\n\n\t\t\tToll-free:\n\t\t\t<a href=\"tel:+27800017160\">0800 017 160<\/a><br>\n\n\t\t\tGeneral enquiries:\n\t\t\t<a href=\"mailto:enquiries@inforegulator.org.za\">\n\t\t\t\tenquiries@inforegulator.org.za\n\t\t\t<\/a><br>\n\n\t\t\tPOPIA complaints:\n\t\t\t<a href=\"mailto:POPIAComplaints@inforegulator.org.za\">\n\t\t\t\tPOPIAComplaints@inforegulator.org.za\n\t\t\t<\/a><br>\n\n\t\t\tWebsite:\n\t\t\t<a\n\t\t\t\thref=\"https:\/\/inforegulator.org.za\/\"\n\t\t\t\ttarget=\"_blank\"\n\t\t\t\trel=\"noopener noreferrer\"\n\t\t\t>\n\t\t\t\tinforegulator.org.za\n\t\t\t<\/a>\n\t\t<\/address>\n\t<\/section>\n\n\t<section id=\"privacy-updates\">\n\t\t<h2>17. Updates to This Policy<\/h2>\n\n\t\t<p>\n\t\t\tWe may update this Privacy Policy from time to time to reflect changes in our\n\t\t\tservices, website, business practices, technology or legal obligations.\n\t\t<\/p>\n\n\t\t<p>\n\t\t\tThe latest version will be published on this website together with its\n\t\t\teffective date. Where a change materially affects how we process personal\n\t\t\tinformation, we will provide appropriate notice where reasonably possible.\n\t\t<\/p>\n\t<\/section>\n\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Effective date: 18 June 2026 Last updated: 18 June 2026 Rola BYD Vredenburg respects your privacy and is committed to processing your personal information lawfully, reasonably and transparently. This Privacy Policy explains how we collect, use, store, share and protect your personal information when you visit this website, contact our dealership, submit an enquiry, request [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-169","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.rola-staging.co.za\/rola-honda\/wp-json\/wp\/v2\/pages\/169","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rola-staging.co.za\/rola-honda\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.rola-staging.co.za\/rola-honda\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.rola-staging.co.za\/rola-honda\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rola-staging.co.za\/rola-honda\/wp-json\/wp\/v2\/comments?post=169"}],"version-history":[{"count":10,"href":"https:\/\/www.rola-staging.co.za\/rola-honda\/wp-json\/wp\/v2\/pages\/169\/revisions"}],"predecessor-version":[{"id":1423,"href":"https:\/\/www.rola-staging.co.za\/rola-honda\/wp-json\/wp\/v2\/pages\/169\/revisions\/1423"}],"wp:attachment":[{"href":"https:\/\/www.rola-staging.co.za\/rola-honda\/wp-json\/wp\/v2\/media?parent=169"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}